Website information

Website Terms

These terms explain how this website may be used and how domestic emergency electrical enquiries are handled by Sparky 24/7 Leicester.

Last updated: 4 June 2026

Terms of use

Using this website

By using this website, you agree to these Website Terms. If you do not agree with these terms, you should stop using this website.

1. Who operates this website

This website is operated by a sole trader trading as Sparky 24/7 Leicester. The business operates as a service area business covering Leicester and Leicestershire. No public-facing business address is displayed on this website.

2. What this website is for

This website provides information about domestic emergency electrical callouts for homes, flats, tenants, landlords and letting agents in Leicester and Leicestershire.

The website is not positioned for commercial electrical work, PAT testing, general rewiring, planned installations or non-urgent electrical project work.

3. Contact and enquiries

Enquiries are handled by telephone only. You can call +44 7341 816475 to discuss an urgent domestic electrical issue.

This website does not currently provide a contact form or email contact channel.

4. No emergency service guarantee

Although the website is focused on urgent domestic electrical callouts, response times are estimates and may vary. Availability can depend on location, workload, access, traffic, safety conditions, parts availability and the nature of the fault.

If there is immediate danger, fire, smoke, injury, a suspected gas issue, or risk to life, you should contact the appropriate emergency service immediately.

5. Pricing and chargeable work

Prices are confirmed before chargeable work starts. Any final cost may depend on the fault, time required, parts needed, access conditions, urgency and the safety risk involved.

Information on this website should not be treated as a fixed quotation unless pricing has been confirmed directly by telephone before chargeable work begins.

6. Website information

The information on this website is provided for general guidance only. It is not a substitute for a qualified electrician inspecting, testing or diagnosing the issue in person.

Electrical faults can be dangerous. Do not touch damaged, hot, wet, exposed or unsafe electrical fittings. Do not repeatedly reset a circuit that keeps tripping.

7. Access and permission

If you call about a rental property, tenant-reported fault or property managed by a letting agent, you are responsible for ensuring that the correct permission, access and authorisation are in place before chargeable work starts.

8. Intellectual property

The content, layout, wording, images, logo and design elements on this website are owned by or licensed to Sparky 24/7 Leicester unless stated otherwise. You may view the website for personal or business enquiry purposes, but you must not copy, reproduce or republish website content without permission.

9. Links to other websites

This website may contain links to third-party websites. These links are provided for convenience only. Sparky 24/7 Leicester is not responsible for the content, accuracy or availability of third-party websites.

10. Limitation of liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to the above, Sparky 24/7 Leicester is not responsible for losses arising from misuse of this website, reliance on general website information without professional inspection, website downtime or third-party links.

11. Changes to these terms

These Website Terms may be updated from time to time. The latest version will be published on this page with the updated date shown above.

12. Governing law

These terms are governed by the laws of England and Wales. Any dispute relating to this website will be subject to the courts of England and Wales.

Need urgent domestic help?

Call Sparky 24/7 Leicester

Speak to someone about the fault, the safety risk and the next practical step.

Call +44 7341 816475
Call +44 7341 816475